When you place an order with me, I use your personal details to be able to process the order. I may then give your personal details to my delivery service to have the order delivered to you. I also receive information about your payment from your bank.
For this I use your payment details, name and address, IP address, e-mail address, telephone number and billing address. I do this on the basis of your permission. I keep this information up to one year after your order has been completed and seven years after that (that is the legal storage requirement).
Providing to third parties
I work with certain companies that can receive your personal data from us above.
For the processing of orders I will work together with:
- My payment provider
- My postal company
- My hosting party
I use Google Analytics to keep track of how visitors use my web store. I have a processor agreement with Google. There are strict agreements about what they can keep up with. I have not allowed Google to use the obtained Analytics information for other Google services. I let Google anonymize the IP addresses.
Security of personal data is of great importance to me. I make sure that your details are well protected with me.
Access, change and delete your data
If you have questions or want to know what personal data I have about you, you can always contact me. See the contact details below.
You have the following rights:
- get an explanation about what personal data I have and what I do with it
- access to the precise personal data that I have about you
- to have errors corrected
- the removal of outdated personal data
- withdrawal of permission
- object to a specific use
To file a complaint
If you feel that I am not helping you in the right way with regard to your personal details, then you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.